Privacy Policy

Contact Information

Ironheart

200 Bay Street, Suite 3600

Toronto, ON M5J 2J2, Canada

Email: info@ironh-eart.com

Phone: +1 (416) 863-2741

Our Commitment to Your Privacy

At Ironheart, we take data protection seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our arcade game development services.

We believe in transparency and want you to understand exactly what information we gather and why. Your trust matters to us, and we're committed to using your data responsibly and in compliance with applicable privacy laws, including Canadian privacy legislation.

Information We Collect

Information You Provide to Us

When you contact us through our website forms, we collect the information you voluntarily provide, such as your name, email address, and any details about your arcade game project. This information is collected with your explicit consent when you submit a contact form.

Information Collected Automatically

Like most websites, we automatically collect certain technical information when you visit our site. This includes your IP address, browser type, device information, pages visited, and time spent on our site. We collect this through cookies and similar technologies, as detailed in our Cookie Policy.

Analytics Data

We use analytics services to understand how visitors interact with our website. This helps us improve our content and services. Analytics data is aggregated and doesn't personally identify you, though it may include general location information based on your IP address.

Legal Basis for Processing

We process your personal data based on your consent when you submit forms, our legitimate business interests in improving our services and responding to inquiries, and compliance with legal obligations where applicable.

How We Use Your Information

We use the information we collect for the following purposes:

Responding to Your Inquiries

When you contact us, we use your information to respond to your questions, discuss potential arcade game development projects, and provide the information you've requested about our services.

Improving Our Website and Services

We analyze how visitors use our website to understand what content is most helpful, identify technical issues, and improve the overall user experience. This helps us better serve potential clients interested in our Canadian arcade development expertise.

Marketing Communications

With your explicit consent, we may send you information about our services, industry insights, or updates that we think might interest you. You can opt out of these communications at any time using the unsubscribe link in any email we send.

Data Sharing with Third Parties

We do not sell your personal information. We may share your data with trusted service providers who help us operate our website and provide our services, such as hosting providers, analytics services, and email platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

How We Protect Your Information

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encrypted connections, and regular security assessments.

Data Storage and Encryption

Your personal data is stored on secure servers located in Canada or other jurisdictions with strong data protection laws. We use industry-standard encryption for data transmission and storage to ensure your information remains confidential.

Access Controls

Access to personal information is restricted to authorized personnel who need it to perform their job functions. We maintain strict internal policies regarding data access and handling.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to three years unless you request earlier deletion.

Your Rights and Choices

Right to Access Your Data

You have the right to request a copy of the personal information we hold about you. We'll provide this information in a commonly used electronic format within a reasonable timeframe.

Right to Rectification and Erasure

If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct it. You also have the right to request deletion of your personal information, subject to certain legal exceptions.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another service provider where technically feasible.

Right to Object to Processing

You can object to certain types of processing of your personal information, including processing for direct marketing purposes. We'll respect your wishes and stop processing your data for those purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information at the top of this page. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm once your data has been removed from our systems.